Frequently Asked Questions
Find answers to some of the most common questions.
Residential Digital Permit Parking Questions:
In many residential areas of New Brunswick, residential permit parking exists to help ensure that on-street parking is not monopolized by adjacent commercial or institutional activities and is available to local residents.
*This permit is not supported by the digital permit system. It can only be obtained in person at the New Brunswick Parking Authority.
- 1. How may I pay for the permit with the new system?
- Answer: Residential permits are free and no payment method is needed to submit an application.
- 2. Will I receive a parking decal or sticker after signing up?
- Answer: No. The new system will recognize your license plate as the permit. You will not be required to hang a permit or stick a decal in your vehicle.
- 3. What happens if my permit fails auto-approval?
- Answer: An email will be sent to the email address on file and will state why the application failed as well as what documentation is needed for approval.
- 4. What if I donât have a driverâs license, but would like to have visitors over, what form of proof can I show to obtain a permit?
- Answer: The homeowner or tenant would need to apply for a visitor permit. They need a state issued ID and proof of ownership (tax, deed, mortgage, etc) if you are a homeowner or a copy of your lease agreement if you are a tenant.
- 5. What if I bought a new car, have new plates, or have a rental car? Is there any way to update my plate?
- Answer: With this new system, you will need to submit a plate change request to have the license plate changed on the following permits: Homeowner, Tenant, Sublet, Landlord.
- Note: Failing to provide the correct license plate of the new vehicle may result in a parking ticket
- 6. What is a plate change and how do I submit one?
- Answer: A plate change is a formal request to have a license plate changed on an active permit. In order to request one, you must submit an email to email@example.com with the following details:
- The registration for the new vehicle
- A brief summary stating the license plate number that needs to be removed and also the license plate number that should be edited.
- Enter "Plate Change" in the subject of the email request.
- For rentals, just a copy of the rental agreement is needed with the brief summary.
- 7. What if I do not have the proper documents to obtain a permanent permit?
- Answer: You can apply for a temporary permit to give yourself time to retrieve the necessary paperwork to be approved for your permanent permit. If approved, the temporary permit will be valid for 7 days from the date of issuance. This permit can only be issued one time.
- 8. How many vehicles am I permitted to assign to my digital Visitor permit?
- Answer: You can place up to 2 vehicles on the Homeowner Visitor permit, at the same time. The Tenant Visitor permit may only have 1 vehicle assigned at a time.
- 9. What should I do if I am expecting a large number of visitors?
- Answer: You will need to contact the enforcement office at the New Brunswick Parking Authority for assistance.
- 10. Is there signage for the designated parking areas?
- Answer: Yes, each residential area has signage posted on the street. The signage states the name of the permitted ward that is allowed to park on that road
- 11. I am a Landlord. Do I need to obtain a Visitor permit for my tenants?
- Answer: No. The tenant will need to apply for their own Visitor permit.
- 12. I am a Landlord and I own multiple properties in New Brunswick. Do I need to apply for a Landlord permit for each address?
- Answer: No. If you have multiple properties within the same ward, you will only need 1 Landlord permit for that ward. If you own properties in different wards, you will need to apply for 1 Landlord permit for each ward.
- 13. I have a handyman coming to my residence and they do not have a commercially marked vehicle. Do they still need to a permit to park on the street?
- Answer: Yes. Any vehicle that is not clearly marked with commercial plates or a business logo is required to be assigned to a permit. You must register the vehicle on your Visitor permit to avoid being ticketed or have the person utilize your driveway.
- 1. Why might I receive a parking ticket?
- Answer: A ticket may be issued if you have not registered your vehicle for a digital parking permit or the license plate number was entered incorrectly on your permit application.
- 2. How do I dispute the ticket?
- Answer: If you received a ticket for a vehicle, which was not properly registered for a digital parking permit, and you wish to dispute, please contact the NBPA Enforcement office at 732-545-3118 x135.
- 3. I received a ticket even though I have a permit, what do I do?
- Answer: If the ticketed vehicle was definitely registered for a digital parking permit, please call 844-509-2708, available 24/7/365.
- 4. What if I received a ticket because I incorrectly entered my license plate when signing up online?
- Answer: You will be responsible for the ticket. If you wish to dispute, please contact Parking Enforcement at NBPA at 732-545-3118 x135.